Language isthe source ofmisunderstandings.

“I approached Alessandro in a complex conflict situation we had in our department. In this instance, he showed very strong conflict management skills and went above and beyond to ‘normalize’ the situation. He came up with several great workshops to create our norms and ways of working together as a team. He also followed up consistently, both in a group setting and through 1-on-1s, and carefully collected all the inputs.”

“During the marketing workshop, he was very prepared but flexed to the needs and energy of the team, whether that was adjusting the agenda or introducing the ‘common dysfunctions of teams’ framework. In this way, he maximized the time while ensuring the teams’ needs were provided for. We really appreciated his help.”